Frequently Asked Questions

Have a look below for common answers to our Frequently Asked Questions

Getting up and running

Go to the Alexa store and install Amethyst Care.

Yes, you can use it through the Alexa app on your iPhone or Android devices.

Currently we are just in Ireland.

Account

You access your account here

We can provide a copy of your data.

Pricing & License

Getting updates about your loved ones is as cheap as Netflix. We are €6.99 per month with no setup cost.

Yes, once your subscription expired you will not have access to your account. To regain access simply re-purchase your subscription.

You may have one loved one per account.

Yes, if you want to hear more contact enterprise sales.

You pay us through your Alexa device.